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Shipment Process Management System

About Customer

The customer is from the United States and sells used books on the Amazon e-Commerce platform. It primarily focuses on providing quality services at reasonable prices with the latest supply chain methods. It has improved its selling operations and made shipment more efficient and quicker.


The customer's traditional approach of performing tasks manually had many limitations such as the inability in tracking shipment flow and status, generating invoices, book price setting, and review the sales. These difficulties often degraded the sales efficiency and profits. The customer realized the need to develop a complete solution that could provide a smooth automated shipment process.

Shipment Process Management System - 01

Technology Used



Microsoft Azure

Web Server

C#, Angular JS, HTML 5

Programming Language



Microsoft SQL Server

Database Management Server



JavaScript, JQuery, AJAX

Client Technology


Version Control

Shipment Process Management System - 02
Shipment Process Management System - 03

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The solution comprises the following features:

  • E-Commerce Integration - Amazon Marketplace Web Service to exchange data on listings, orders, payments, reports, etc.

  • Role-based access control mechanism - for Admin and Client users

  • Interactive Dashboard – to increase sales efficiency

  • Hassle-free shipment process management module for planning cost estimation and completion

  • Scan dashboard to accept or reject scanned books based on the Amazon's response


  • Automated Book price generation based on Amazon's Book price

  • Automated shipment generation and estimation based on weight and dimension of the shipment box

  • Shipment label PDF generation and download to ensure quick shipment process done at the Amazon fulfillment center

  • Shipment dashboard to check items based on status working, shipped, receiving, in transit, closed, deleted, cancelled, at the warehouse

  • Informative and interactive dashboard to view Shipment sales reports, estimated sales reports, and overall sales report

  • Data analysis report for the items delivered

  • Long term storage fee (LTSF) reports to review Sales rank, unsold books, the average price

  • Yearly and quarterly report card

  • Automated Feedback tracking to review customer responses

  • Source and site warehouse details to track the flow of books

  • Automated shipment tracking and notifications on status updates

  • Help dashboard to educate new users through videos

  • Invoice PDF generation and download

image Conclusion/Results

iFour experts have developed a comprehensive solution through which the customer can now deliver services with considerable cost savings. Time-consuming administrative tasks are now automated, thus, increasing the sales process efficiency. Now, the customer can perform better estimates, and review reports on sales resulting in improved decision making and increased sales and profits. Post-implementation support from iFour Technolab Pvt. Ltd. has developed a long-term bonding with the customer.


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