Airport Parking Operator Booking System

About Customer

The customer is a leading airport parking operator in Australia. With the facilities ranging from undercover and outdoor parking facility to free shuttle services, a customer has been gaining faith and fame across the entire country. With parking facility being ten kilometers away from airport, self-collection of keys capability, competitive prices and staff with great hospitality, the parking facility makes the faces of consumers happy.

Challenge

Website and booking engine is the heart of the customer business as customer has major bookings online. As website was developed in WordPress, the previous website was compromised every week or so. Think about the business loss, the customer had to bear due to the inefficiency of the website and booking engine. Compromise of customer information and other data was a big issue as it could have put the customer in legal complications.

This made the customer consider revamping and redevelopment of the current booking engine and website.

Solution

iFour Technolab Pvt. Ltd., a

leading custom software development company

, built a sustainable solution with robust and reliable booking engine for parking operator using the latest secure technology which includes the following features:

Reliable and robust booking engine with smooth, easy and secured online payment gateway integration
Novel website has the ability to manage information of website through its customized module "Content Management System"
Dynamic allocation of location to members when they check-in the facility through its innovative module "Parking Location Management"
Dynamic calculation of parking prices that are well aligned with the customer’s revenue model through its self-calculative module "Discount Management"
Proper management of rewards and commission to the members who bring in new consumers through its reliable module "Affiliate and Referral Management"
Detailed and dynamic reporting to aid managers of the parking facility in the decision making process through its automated module "Report Generation"
24*7 online chat support to assist the customer with their queries and complaints.
Secured and encrypted customer data storage and management to comply with the government and industry based norms and regulations

Technology Used

Type

Website

Web Server

IIS

Programming Language

ASP.Net (C#) Framework 4.5

Database Management Server

Microsoft SQL Server

Architecture

MVC / Entity framework

Client Technology

JavaScript, JQuery

Version Control

SVN

Payment Gateway

eWay Payment Gateway

Conclusion/Results

iFour Technolab Pvt. Ltd. provided a

sustainable solution

that is running successfully since a while. There has not been a single security breach or information threat incident. The system has improved workflow of the business and has made it more efficient and reliable. Robust and Resilient booking engine that has the capacity to handle more than three digit bookings per day. Elimination of manual allocation of location to cars resulted in the reduction in the number of possible human errors in misallocation of the cars. Maintenance of the agents and bookings they made is extensively easier.

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