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Customer Feedback Portal

Challenge

The goal was to make it simple for customers to find various businesses around them and take advantage of unique offers in areas including restaurants, spas, salons, and more. Another challenge was offering online event administration resources, such as registration, ticket sales, and event promotion.

Customer Feedback Portal - 01

Technology Used

Technology
Angular 11

Front-End

Technology
.NET Core 5.0 WEB APIs

Back-End

Technology
Microsoft SQL Server

Database Management Server

Technology
Website

Type

Customer Feedback Portal - 02
Customer Feedback Portal - 03

Get In Touch With Us

We encourage you to contact us with any questions or comments you may have.

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The solution comprises the following features:

  • Business coupon management – Coupons are a powerful tool to attract new customers. Most consumers spend about two hours a week looking for discount offers, or special deals online and often go out of their way for a sale. To provide a unique opportunity for insight into a customer’s buying journey while engaging customers, promoting brand loyalty, and generating more business revenue, we have introduced a Coupon builder/editor in the Feedback portal. So, businesses can create their customizable coupons in the in-built coupon builder/editor, which is very easy to use and can help to boost their businesses.

  • Business survey management – As we know, surveys allow a business to efficiently collect honest feedback, opinions, and responses from customers and use that information to improve different areas of the business. So, keeping this in mind, in Feedback portal we have introduced a Business Survey Management module, which can help the business to collect reviews from the users. It simplifies the process of creating, analyzing, and deploying questionnaires and surveys and generates reports for business analysis. It provides detailed information and statistical data based on the surveys filled by users.

  • Business event management – Nowadays, an event can help you to increase brand awareness, improve sales, and grow your customer base. But on the other side, it is difficult to manage events on your own. But using the Feedback portal, one can easily manage the process from creating an event to sharing events on various social media platforms for users to reach out.

  • Why use Feedback portal?

    1. Easy to promote business
    2. Easy to create and manage coupons
    3. Seamless access to different services & businesses based on your location
    4. Businesses can easily create and manage their surveys
    5. A wide range of business categories available to go on
    6. Manage business profiles easily
  • Benefits of Feedback portal

    1. Users can discover more businesses based on their preferred location
    2. Users can even avail different offers from businesses within their reach
    3. Businesses can create surveys based on their requirements and can get a detailed analysis of their surveys
    4. Easily find business events within the location
    5. User can submit their review for different businesses according to their experience
    6. Coupons can be created and managed easily using the in-built Coupon Builder/editor
    7. Based on user location and preference, the smart engine will suggest new things to explore

image Conclusion/Results

iFour Technolab, a leading .NET development company in USA has developed a robust web application in response to client demand. This web app offers a smooth user experience and acts as a one-stop shop for users who find things around them. It provides various coupons and offers while searching for restaurants, salons, spas, etc. It also helps with online event administration resources such as event promotion, registration, and sales.

 

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