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Media Request Management System


About Customer

Customer is a leading debt management company based in Hamilton, USA. Customer offers financial services in marketing, buying, selling and brokering the portfolios. Customer provides cloud based and flexible debt exchange solutions on a multi-functional platform. Customer serves debt buyers and sellers, entrepreneurial individuals, financial institutions, law firms and collection agencies.

Challenge

Debt management is an unorganized sector in USA. The customer being a debt management firm, faced the persistent issues of unorganized documents, document support and media requests. Customer had to deal with different owners of the portfolios to seek documentation from them and manage the media requests manually. Customer failed in keeping a track of media requests of the requestees during the media request workflow. The media requests of different requestees were stored at different locations and so customer needed to integrate and centrally store the data for efficiently managing the media. Customer realized a need of a platform that can help him manage the media requests centrally and a platform to connect requestee and issuer in a controlled and monitored environment.

Solution

iFour Technolab Pvt. Ltd., a leading software development company, built an innovative and reliable media request processing system. The newly developed system is a platform for requestee and issuer to collaborate in controlled, monitored and secured environment. The system automates the media request life cycle completely with following features in the system:

Technology Used

Type Website
Web Server IIS
Programming Language ASP.Net (C#) Framework 4.5
Database Management Server Microsoft SQL Server
Architecture MVC / NHibernate
Client Technology JavaScript, JQuery
Version Control SVN
Payment Gateway Authorize.net

Conclusion/Results

iFour Technolab Pvt. Ltd. provided a sustainable solution by developing a system that completely automated the media request life cycle and made it robust. The system ensured a reliable real time tracking of media requests to help customer continuously monitor and control the requests during the media request life cycle. The secure payment gateway in the system built trust among the requestees for making online payment to the issuers for media requests. This system eliminated the distances between the requestee and the issuer by providing a platform to connect and collaborate effectively.

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